Choosing the right print management partner makes all the difference, whether you are moving to a hybrid or complete cloud system. Rather than being a supplier, who provides the tools without much else, Printsol strives to be a partner. This means that our primary goal is to help companies get the best results at all times. It also means thinking past the short term in a way that helps you stay agile as new cloud print technologies emerge and your needs change. To give you an idea of what the right print management partner should offer, here are some things to look for when making your choice.
Choosing a Print Management Partner
When choosing a print management partner, the following criteria will help guide your decision.
Flexible solutions
Flexibility is everything when it comes to print environments. For most SMEs, agility is a primary concern when implementing any new technologies. As we mentioned above, agility is essential to allow you to adapt and grow as your needs change. Flexibility is also about tailored solutions that are designed specifically for your company, rather than cookie-cutter services that may not give you much choice in how you manage your print needs. For example, some companies may want a full cloud solution while others prefer a hybrid solution that integrates into existing print infrastructure.
Reporting & analytics
Reporting should be standard across every solution. This is vital for several reasons – more so now with remote work being the norm. Having access to reports and analytics will allow you to monitor print jobs by user, department and device, even when devices are used outside of the office. This will make it easier to stay accountable, too. Internal and inter-department cost allocation becomes simpler, which further helps to manage print environments more efficiently.
Customer support
Last, but not least, do not ever underestimate the importance of customer support. If little to no support is provided after the initial installation or integration, you will struggle to get help when needed. A good partner knows the importance of building a lasting relationship. Working with clients ensures that clients always get help. Remote installation, experienced and skilled technicians and helpful customer service staff will mean that you are never left to deal with challenges alone.
Ready to see what a difference the right partner can make? Contact Printsol today to find out more about working with a trusted print management partner.
Recent Comments