What is the single most frustrating thing that passengers have to do at an airport? Wait in a queue, and then another one and another one. Airports looking to create better passenger experiences need to consider ways to make it easier for passengers to get from A to B without requiring they be at the airport hours and hours before they’re scheduled to fly. This is where print management solutions can come to the fore.
By automating specific processes that traditionally require human action, passengers can move through the processes at their own pace, reducing queue wait times and creating smoother processes for everyone.
Let us take a closer look at some examples of this in action.
Boarding Pass Printing
One of the most frequently used applications for print management in airports is boarding pass printing. By providing self-service kiosks equipped with printers, passengers can check themselves in and print their own boarding passes. These printers are tied to the print management system that tracks and controls the usage of printers across the airport. Passengers would, therefore, have a choice of multiple kiosk options for this function.
Additionally, this could free up check-in staff to handle clients needing specific attention beyond boarding passes.
Luggage Tags
Another time-consuming process is tagging luggage to ensure it lands at the correct destination. Self-service kiosks for luggage labels could speed up the process. Passengers would be able to print and attach their own luggage tags. Information for the tag would be supplied via print management to ensure the correct details on each tag.
This would be particularly beneficial during peak travel times to reduce congestion at the check-in and luggage counters.
How Airports Benefit From Print Management Solutions
Incorporating print management services in your airports is beneficial for multiple reasons, including:
- Increased Efficiency: Automated tasks and reduced manual labour will lead to operational efficiencies.
- Secure Document Management: Sensitive passenger information, such as passports, IDs, credit cards, and other personal data, will be securely stored to guarantee compliance with data protection regulations.
- Cost Savings: Managing printing costs is essential for all industries, including airports. Costs can be curbed by ensuring that only the required documentation is printed
- Accurate Reporting: Data from the system can be analysed to review where inefficiencies or wastages are occurring to be able to streamline the system further.
To find out more about print management for airports, contact Printsol today. We help airport companies stay ahead of the pack with the latest technology in print management solutions.
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